Please try to use the Verify Option in the Gameforge Client. If there is an actual difference in files, this should -in theory- make it force-update to latest.
[Collection Thread] Zone, Server, Login Issues
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- General
- Sarkas
Welcome to the forums of Runes of Magic EN & US
Rules and Guidelines: Game Rules - Community Guidelines - Terms of Use - RoM Servers Status
Customer Support: EN/EU Customer Support - US Customer Support
Get in touch with us: Join our Discord!
Rules and Guidelines: Game Rules - Community Guidelines - Terms of Use - RoM Servers Status
Customer Support: EN/EU Customer Support - US Customer Support
Get in touch with us: Join our Discord!
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Once again the NPCs are not available to do an exchange service.
'I am sorry but we are closed for today'
In both cases, yesterday and today, I tried to exchange coins from different alt accounts which I led for the first time this year. Therefore I am 100% sure I haven't already used them. My bad I haven't first checked this out.
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Which server? E: Ah, Vidar, as per the previous post a page earlier I guess. Ok.
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OK will post this here as well. I get a "Error occurred Retry" box on my blue client screen when I launch the game. I have uninstalled and reinstalled everything, and still have not be able to get past this. I was playing the day before this happened. This has now been going on for about 4 days.
All my systems and internet are working fine. Able to run other games and programs. It is just RoM and the Gameforge Client that I have an issue with.
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To keep an overview, please remember, that this is not a discussion thread.
Only post here if you experience:
- Login Issues
- Missing NPC
- Zones being down (aka can't teleport into a specific zone for example)
- Usual services like mail, auction house not working
Please always include the zone and server name into your report.
Thank you for your help
Just a friendly reminder. Please report the issues mentioned above in here, so that we can help you more quickly.
If you have any issues regarding your account please contact the Runes of Magic support.
If you are playing on an EU server:
US server:
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Hi
I have a troubles, can't login to the game.
Server Vidar, region Eu
After starting a Gameforge Client, I see a message about failed connection
After restarting the game, another surprise
That's cool, but I am NOT logged yet)))
My actions for now: i tried to
1) disable firewall and antivirus
2) restarting the client about 9 times
3) use "Verify Option" in the Gameforge Client about 4 times
4) restarting the notebook a few times
None of this work(
I hope someone can help to deal with it
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Thank you for reporting it.
We are currently investigating this issue.
Please open a ticket so you can give us the name of the affected account.
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Thank you for reporting it.
We are currently investigating this issue.
Please open a ticket so you can give us the name of the affected account.
Thanks for the answer)
I have contacted the tech support and report about my problem
Here is the information for the ticket you asked:
Current tickets
xxxxx RunesOfMagic.us - Login Issues 2019-12-19
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We have applied a fix and hope this will solve the issue.
Please let us know if you still have issues.
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We have applied a fix and hope this will solve the issue.
Please let us know if you still have issues.
Thank you!
The problem has vanished)
I try to login and logout several times, with no trouble.
Thanks again for the quick respond! -
Mass disconnects were not fixed. Many players experience ping spikes and the often disconnect. This happens once, sometimes twice per day.
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When this problem with server drops will be fixed? Forum also not avalable after game disconnect, so it's server problems for sure
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Idun Server location southern Janost forest
The npc with the quest to scout misty grove name SCOUT
IS playing the dead part almoost a week and with the restart each zone evrey day update
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Catch-up server
Location medanor in thunder hills
quest the good village of medanor
the second npc has vaze on floor is missing and the 3 npc the poet that song missing to
the npc jessie mocliff is not running to all npc to finish quest
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Idun Server location southern Janost forest
The npc with the quest to scout misty grove name SCOUT
IS playing the dead part almoost a week ....
Same problem on Catch-ing up server
quest Inspection of the woodlands
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while doing last boss in pantheon easy we wiped and noone can log back to game in this party
any other char of mine can log just fine just this char seems stuck in a weird place
yes made ticket obviously
30 min later i can now log
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while doing last boss in pantheon easy we wiped and noone can log back to game in this party
any other char of mine can log just fine just this char seems stuck in a weird place
yes made ticket obviously
30 min later i can now log
Happened to me as well, game went like it had disconnected but my ping was still 31ms. Couldn't even connect to Vidar server, all others were fine tho.
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yes all other chars worked just fine only the one doing ini was locked out
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Thank you for reporting the issue.
If the character is locked for more than an hour, please report it via forum or via ticket.
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something happening in Xaviera Front line alliance camp, when i enter this area the game start to stutter and crashes every 1 - 10 second. if i go out from the camp the game plays normally.
im in catch-up server