[Collection Thread] Zone, Server, Login Issues

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  • Please try to use the Verify Option in the Gameforge Client. If there is an actual difference in files, this should -in theory- make it force-update to latest.



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    In the beginning the Universe was created.

    This has made a lot of people very angry and been widely regarded as a bad move.



    Trust me, I'm an engineer.....with epic skill and epic gear

  • Once again the NPCs are not available to do an exchange service.


    'I am sorry but we are closed for today'


    In both cases, yesterday and today, I tried to exchange coins from different alt accounts which I led for the first time this year. Therefore I am 100% sure I haven't already used them. My bad I haven't first checked this out.

  • OK will post this here as well. I get a "Error occurred Retry" box on my blue client screen when I launch the game. I have uninstalled and reinstalled everything, and still have not be able to get past this. I was playing the day before this happened. This has now been going on for about 4 days.


    All my systems and internet are working fine. Able to run other games and programs. It is just RoM and the Gameforge Client that I have an issue with.

    Tis only a game!

  • Just a friendly reminder. Please report the issues mentioned above in here, so that we can help you more quickly.


    If you have any issues regarding your account please contact the Runes of Magic support.


    If you are playing on an EU server:

    EN Support

    US server:

    US Support

  • Hi


    I have a troubles, can't login to the game.


    Server Vidar, region Eu



    After starting a Gameforge Client, I see a message about failed connection


    b76f17d08c1f.png



    After restarting the game, another surprise


    118d1bb1800b.png



    That's cool, but I am NOT logged yet)))




    My actions for now: i tried to



    1) disable firewall and antivirus


    2) restarting the client about 9 times


    3) use "Verify Option" in the Gameforge Client about 4 times


    4) restarting the notebook a few times


    None of this work(




    I hope someone can help to deal with it

  • Thank you for reporting it.


    We are currently investigating this issue.


    Please open a ticket so you can give us the name of the affected account.

  • Thank you for reporting it.


    We are currently investigating this issue.


    Please open a ticket so you can give us the name of the affected account.


    Thanks for the answer)


    I have contacted the tech support and report about my problem


    Here is the information for the ticket you asked:




    Current tickets


    xxxxx RunesOfMagic.us - Login Issues 2019-12-19

    Edited once, last by Sarkas: ticket ID removed, do not post these please ().

  • We have applied a fix and hope this will solve the issue.


    Please let us know if you still have issues.


    Thank you!


    The problem has vanished)


    I try to login and logout several times, with no trouble.




    Thanks again for the quick respond!

  • Mass disconnects were not fixed. Many players experience ping spikes and the often disconnect. This happens once, sometimes twice per day.

  • Idun Server location southern Janost forest

    The npc with the quest to scout misty grove name SCOUT



    IS playing the dead part almoost a week and with the restart each zone evrey day update

  • Catch-up server

    Location medanor in thunder hills

    quest the good village of medanor


    the second npc has vaze on floor is missing and the 3 npc the poet that song missing to

    the npc jessie mocliff is not running to all npc to finish quest

  • while doing last boss in pantheon easy we wiped and noone can log back to game in this party



    any other char of mine can log just fine just this char seems stuck in a weird place


    yes made ticket obviously


    30 min later i can now log

    SoVvjsU.png




    Edited once, last by Fifio ().

  • Happened to me as well, game went like it had disconnected but my ping was still 31ms. Couldn't even connect to Vidar server, all others were fine tho.

  • something happening in Xaviera Front line alliance camp, when i enter this area the game start to stutter and crashes every 1 - 10 second. if i go out from the camp the game plays normally.

    im in catch-up server