Password reset

Welcome to the forums of Runes of Magic EN & US

Rules and Guidelines: Game Rules - Community Guidelines - Terms of Use - RoM Servers Status

Customer Support: EN/EU Customer Support - US Customer Support

Get in touch with us: Join our Discord!
  • Hello,


    I have following problem, i played this game in 2011 and i really enjoyed it.


    Now i wanted to take a look again, i still remember my email and my accountname but not my password.

    I played on the only PvP server back in the day.

    I already tried to reset the password but i wont get any email :/


    Need help


    Thanks

    Edited once, last by JF97 ().

  • Hello JF97,


    there are a number of possible reasons for your problem, for example you might not get a password reset email if you selected the same email for your Gameforge account that you used for your old Runes of Magic account.


    Please contact us at our support page by writing a ticket so that we can have a look at your individual case without you having to share any personal information here.


    We are always happy to help.