Ma znajomy konto zablokowane z powodu płatności za diamenty sprawa była ciągle wyjaśniana i udokumentowana na korzyść pokrzywdzonego lecz konta nie odblokowali i usunęli wszystkie postacie. Rozmowa z supportem wyglądała na podstawie kopiuj wklej. Czy można się odwołać do innej instancji niż Gameforga? Jeśli tak prosiłbym o jakiekolwiek namiary czy kontakt. Pozdrawiam
Odwołanie
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Welcome to the forums of Runes of Magic EN & US
Rules and Guidelines: Game Rules - Community Guidelines - Terms of Use - RoM Servers Status
Customer Support:
EN/EU Customer Support -
US Customer Support
Get in touch with us: Join our Discord!
Rules and Guidelines: Game Rules - Community Guidelines - Terms of Use - RoM Servers Status
Customer Support:


Get in touch with us: Join our Discord!
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A friend of mine has an account blocked due to payment for diamonds, the case was still being clarified and documented in favor of the injured party, but the account was not unblocked and all characters were deleted. The conversation with support was copy-paste. Is it possible to refer to an instance other than Gameforg? If so, I would like to ask for any information or contact information. Regards
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we cant discuss billing , blocked accounts , in the forum .
Gameforge support will handle tickets via the accounts email address .
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Jinsoyun
Closed the thread.