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Posts by Sarkas
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Please make sure to check wether you submitted your ticket to the correct support team.
https://runesofmagic.support.gameforge.com/index.php?fld=en
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Sysadmin has done some magic
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Above 5 posts moved from Things You Wish You Knew
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Hello DeSarde,
Have you made sure to send your ticket to the correct support team?
When submitting a ticket you will be prompted to choose a game. If you choose the wrong one or just general gameforge support it can happen that the ticket is floating around for days at the wrong place.
If you send a new response to your existing ticket or open multiple ones for the same issue, it slows down the process as well because believe it or not, you are not the only person on the planet submitting tickets and it would go back to the end of the queue.
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First of all, the GMs you are accusing are the ones responding to your tickets in their free time. As well if ever a GM misuses their power as you described they'd no longer be a GM.
Everything done as a GM has to be followed strictly as per internal guidelines, as well proof has to be provided.
Without evidence, nothing is going to happen.This counts in both ways. If you think a GM was unfair to you, you will have to prove it. With a ticket to support.
Going on a rampage against members of the team doesn't get you anywhere, hence this thread gets closed.
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Basicly any addon that saves you a click is some sort of "automation". If we were expert ultra level strict even addons like accepting invites or invite addons would be banned (they are not).
Within the team we need to check the level of automation. On the other hand multibox is a no brainer as it is a third party program covered by the ToS and doesn't need any further discussion.
Now here's a thread that supposedly helps deciding to not automate certain things in the game: AFK: What is and is not allowed
If anyone is still unclear about wether what they plan to do in the game is an automation, please submit a ticket to support, because the forum is not an idea factory to circumvent existing rules.
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At first check wether you have set the correct title ID. For this assume the title of choice and do /script DEFAULT_CHAT_FRAME:AddMessage(GetCurrentTitle())
If that's set correct and still doesn't do a thing, sometimes "naked" commands don't work, you could try it with /run CastSpellByName ("Fire Training") instead
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Congratz to Capybara who is now a full grown rodent!
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I spent about 2,5 minutes and then I was bored of it for the rest of the event
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Dear Community,
There will be decreased Support during the festive days and it may take longer to proceed your requests on Support and Discord.
The teams will fully be back around January 4th 2021.
We thank you for your understanding and wish you a happy festive time.
Your RoM Team
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21.Dezember: Schneeflockenfest-Reit-Rentier (7 Tage)
Empfehlung (gerade für Twinks) einfach im Briefkasten lassen, bis man es mal braucht. Hält ja ungefähr zwei Jahre.
Es ist kein mount "im beutel" und dadurch beginnt die laufzeit bereits ab senden der Nachricht
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It is with a heavy heart that we must announce that long time RoM player, and IRC/Discord member Rustyx AKA RustyTroll has recently passed away.
Condolences and best wishes go out to his friends and family.
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A wild Capybara has found their way back to the team, welcome back!
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Blind Hackman still exists, he just mostly doesn't live long enough for anyone else to witness
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New Dates for Vidar and Idun
Sunday November 8th 2020We will provide a Transport Portal to Yrvandis Hollows from Varanas Bridge on Channel 1 at the beginning of the event.
To see what time this is at your place click on the server names and times mentioned above.
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So shocking, I can barely hold it together
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We're talking here about a company which is located in germany with most (few exceptions as far as I'm aware of) working in germany. Although the internal communication within Gameforge is english, it doesn't change the fact that they are sitting in germany (while the volunteer teamlers are spread over the whole globe).
German dates are DD/MM/YYYY
Basicly from most used to less used. I'm not saying that we can't have any changes in that at all, we can of course forward these concerns, if you wish us to do so.
When we (the teamlers/GMs) announce events, we always write out the month for as less confusion as possible.
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At first we needed to make sure that the reports of login issues resolved or reduced. Some people were like I wAs NoT aFfEcTeD. That's nice for these people really, I wasn't affected either and yet the only servers which didn't have any issues at all have been the US servers.
We're already communicating internally and a new date most likely will follow later this day.
