Has my secondary password changed on my old account

I used to play this game a few years ago, after the first server merge my secondary password worked fine but now after not playing for a few months i try and log into the server i have all my characters in (Vidar), it does not accept the secondary password i used back then, i know this is the right server because i can see all my characters on the right. What could be causing this?

There is also another problem, I cannot contact support since I cannot for the life of me remember what the email for the account is. What should i do in this situation?

Quote from aktl

Log into your account on the runes of magic website (you don't need 2nd password for this). Then go to your profile/settings and you can see which email that account is registered to. Then it should be fairly simple to reset your 2nd password through the support system.

It says it needs an email address AND that the password i can get into game with is "too short", or then im being very stupid and its the wrong site

Quote from SaitoHajime

you can use accountname as username too in that form.

It still doesn't change that it says the password i can get into game with is too short on the webpage