Itemshop issue with rubies

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  • Dear Community,


    We are experiencing a problem in the Itemshop: when you try to buy an item available in both rubies or diamonds paying with rubies, the diamonds are deducted. Please avoid to use this currency until we fix the issue, we are already on it and we will inform you once is fixed.


    If this already happened to your account, please send a ticket to our support to get a refund. Sorry for the inconvenience.


    Your RoM Team

    darcoon_lunis-signature.jpg

  • Darcoon

    Changed the title of the thread from “Itemshop issue” to “Itemshop issue with rubies”.