Need a hand: How to/ log into help or reset secondary password.

  • :?:So my husband is trying to log in after the patch but it keeps giving him errors, his secondary password wont work, and to reset it he went to the help ticket website.
    The accounts don't work on this site? Do we need a separate account for the help site?

    Secondly is there any way we can talk something over with someone, a help desk to call? Right now he's trying to get back into the game and he has a limited window of a day off (hes on dialysis 3x per week). So I am trying to help him by asking, I can't sign into the help website either but my game is working and I have no issues for myself.

    If anyone has ideas for me that would be great! If a mod could possibly let me know what to do also good!

    Thanks.
    Novella

  • Jinsoyun

    Closed the thread.