anyone else has this problem?
when I logged in, all my characters are gone in my account, logged in with my laptop today and yesterday on my desktop. They were there 2 days ago.
anyone else has this problem?
when I logged in, all my characters are gone in my account, logged in with my laptop today and yesterday on my desktop. They were there 2 days ago.
Please submit a ticket to support. Characters are most likely not gone
Maybe your region changed? Change back to Europe if you are from Europe.
I think someone from German forum had same problem with gf launcher. But after logging out of launcher and back in fixed the issue.
same region as always, tried for last few days
thank you for the replies
characters still gone as of today for last 3 days now
If not a region issue (which is most common problem) the only way is to contact support to find out more
Are you sure you are logging into the correct game account?
Sometimes when you get logged out of the GF launcher you automatically start on an account that the launcher has created with the name as your email name. Also you can't pick which account to use - this is solved by starting the game from the "default" account it picks for you.
Only other idea is that perhaps your account details somehow got changed in the launcher, like others have said support would be the only option if this were the case. But I don't think it will be this.
zone that I log in is Aeterna with all toons gone still
So make sure you region (not zone) is North America and not Europe.
yes it is North America too
ok, something similar happened to me. What I found out was that somehow a new account was created that I logged into, but being new, of course no toons showed up. I could create new toons and play the game so I knew that wasn't the issue. About this time I thought to look to other accounts, and there were none, so in a mad experiment I added one of my old accounts under "add account" and boom, there it was. I then proceeded to add all of the rest of my accounts. They are all back now, and I got one additional account I did not have before.
Not saying that this is your particular problem, but it rang a bell for me.
there is no play button
and some reporting unable to patch and fix game or something like that
It's also happens after you closed (also in task manager) the whole GF launcher?
Restarted pc and now works and closing launcher didnt help
Happened to me too, i killed WBP.exe also and worked without restarting pc.
oh oopsies my posts should be in New Launcher please move
how long does it take for gameforge to respond? sent ticket 1 day ago, well almost 2 days