Forgot to bring this up but got reminded this week and soon is again the event due
this is a item from snowland and you can transmute it to make purifiedstones and the warning is that you can only do 1 at a time so need to split the stack up
i made the mistake last year that i just kept transmuting and did not split the stack up
and since purifiedstones are not stackable (which is idiotic) the server deleted all of them
and contacted support and was told own fault so i lost several purifiedstones and also the charges used to make them
which is still bs and don't want it to happen to anyone else