Resolution Issues

  • Hi,


    When I first downloaded game on steam the default resolution settings were working fine, as in, I could play on windowed mode and it filled whole screen, but was some lowish resolution (I have no idea what resolution) so game ran smoothly, however I stupidly decided to play with resolution to see how it looks in 4k (my screen is 4k) and now can't get it back to the default, but my laptop struggles to run the game in 4k, even if all other graphics settings set on low. If I try to lower resolution in windowed mode it makes window really small, and if i press the maximise button in windowed mode it pushes resolution back up to 4k. I can set it to fullscreen mode and lower the resolution but then I end up with an absolutely massive mouse.


    I tried uninstalling/ reinstalling game on steam, and deleted any local files that were remaining after uninstall, but the settings I changed to were saved, guessing it is tied to character somehow? I also tried changing the resolution settings both in game, and on the character selection team, as well as on the pop up screen before game loads and none of them can reset to how it was before. Is there a way to reset to default?

  • what does your client.config.ini currently say?


    I can't reproduce your problem. I can only imagine it switches to actual fullscreen mode on maximizing, not to Windowed Fullscreen.


    I run the game on 4K screens myself. Usually 1080p for windowed and 4K for fullscreen though.


    Here's an example for 1080p-only in both from the first lines of client.config.ini

    Code
    1. [display]
    2. windowed width=1920
    3. windowed height=1080
    4. fullscreen width=1920
    5. fullscreen height=1080
    6. windowed mode=1


    if you ever activated windowed mode the ini saves separate settings for window and fullscreen.


    try to manually set it to these values and maybe just set the file to read-only after saving your changes, then try again ?


    that's for 1080p resolution, in Windowed mode on a monitor that actually has 4K it should be the size of 1/4 of your screen. If that's too small try 2560 / 1440



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  • Hi,


    So as I do this, windowed mode lodes up to 1/4 of my screen as you say. If I press maximise, it stays in windowed mode but fills the whole screen, but it still changes the resolution up to 4k (the config field now stays as you put above, and will load that size again if I maximise, close the game and reload). However, when I first installed the game, I had the game in windowed mode, and it filled the whole screen, but the resolution was not 4k. Also despite the lower resolution it actually had a small mouse, whilst now if I play fullscreen low resolution the mouse is huge.



    It doesn't seem like its possible to get it back to whatever setting it was on upon the first install.

  • If you open in window mode, and then just press maximize it should go to the saved fullscreen resolution.

    But even if it defaults to the lowest ONCE, it should not be a problem to just go ingame into settings and adjust the resolution to your liking.

    It should be saved after that unless you have a crash at that point ?


    Just so I understand you correctly:


    Windowed Mode Resolution 1080p >

    Game starts in Window >

    you press maximize >

    Screen maximizes but the fullscreen resolution goes to 4K apparently.


    [At this point, if you go to Settings and check the resolution dropdown while having Fullscreen selected as option, it does actually state 3840x2160 ? Or just upscaled 1080p?]


    But it SHOULD be 1080p too, right?


    Now, changing it back to 1080p (1920x1080) while having "Fullscreen" selected at the radio button does - what?

    Not change the resolution?

    It is not saved after a reload?


    The dropdown cant handle much more resolutions in the login screen than 1920x1200 max, you'll only see all resolutions once you're actually logged into the game world it seems.

    But unless you actually want to select 4K as your resolution that should not be a problem.



    [This user speaks English on a near native level.]

    [This user speaks German on a native level.]

    [This user can curse in a variety of languages.]


    In the beginning the Universe was created.

    This has made a lot of people very angry and been widely regarded as a bad move.



    Trust me, I'm an engineer.....with epic skill and epic gear



  • The fullscreen resolution stays at 1080, but that is different from having maximised windowed mode. If I set both to 1080 in the config file it will change the windowed resolution


    If I go into settings *after* pressing maximise (staying in windowed mode) it actually just says 800x600, but it is clear from the increase detail/ huge drop in fps that it has jumped to 4k (and verifiable by checking the config file if it isn't made read only).


    If I maximise (staying in windowed mode), then change resolution, it makes the window small again.


    If I select the fullscreen option it works as intended, but in anything less than 4k resolution the mouse gets scaled up to a ridiculouse size (and I preferred to play in windowed mode for easier swapping between programmes).