Runes of Magic - Installing and getting started

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  • *This Guide was originally posted by Cisdai on the Runes of Magic EU board.

    Some changes were applied to bring the guide up to date.


    This guide will explain how to successfully complete your very first quest: “Accessing Runes of Magic and the world of Taborea”.

    It can sometimes be tricky for new adventurers to register, download, install and configure the game. This guide is here to help get you get started.

    Minimum requirements


    Before registering or downloading Runes of Magic, we recommend that you check to see if your computer meets the following minimum requirements:


    For an optimal level of play your computer should meet the following recommended requirements:



    Registration



    We recommend that you register your Runes of Magic account on the official website before downloading the game.



    a.) Fill in the following required fields on the official website(EU/US)

    > Username

    > E-mail

    > Password

    > Click "Create account"


    Remember: To protect your security, passwords must be at least 8 characters long and contain at least 1 lowercase letter, 1 capital letter, and 1 number. Passwords cannot contain spaces or special characters (eg. %^&*).


    Congratulations! You're one step closer to jumping into Runes of Magic. The confirmation screen will indicate that an e-mail has been sent to your inbox.



    b.) Check your e-mail inbox (and junk folder) for the confirmation message and click the contained activation link.


    c.) Your game account has now been activated! Another E-mail should have arrived in your inbox, confirming that your account has been created.


    Check your emails again you should have received another message telling you that your game account has been created.

    Downloading the game


    a.) Click the download button on the homepage (EU/US). Once you've opened this small file, the download manager will begin to download the game.


    b.) If you have a firewall enabled, a pop-up window will emerge, asking you if you wish to allow the downloader permission. Please select "Allow" or "Yes" to begin downloading.

    Try to ensure that your firewall/router is properly configured.


    If you have to configure the ports manually, the download process uses the port 80.


    c.)Ensure you have enough free space on your hard drive before downloading Runes of Magic. We recommend that you have at least 10 GB of free space.

    You may also need to ensure sure that your temp folder has enough free space. During the Runes of Magic installation and patching process the temp folder will be used. You will need at least 3 GB of free space on the hard drive where there temp folder is located.

    If you don't have enough free space, try to free up some space by uninstalling programs you don't use or move your temp folder (instructions below) to a different drive where you have enough free space.


    If you need to stop the download for some reason, don't worry, you can resume the download by selecting the exact same folder you started downloading to and the download manager will resume its download from where you stopped it.


    If you have followed these steps, your game download should now be underway.

    Installing and patching the game


    After the download process is complete, you're ready to begin the installation and choose the location where you wish to install the game.


    Once the installation process is over, the patching process will begin, making sure that your game is up-to-date with the latest version.

    We release a new and updated game client every few months. Between the release of each new and updated game client there are several patches to install.

    Runes of Magic will perform these updates automatically.

    Simply start the game, and the game launcher will download and install each update automatically and individually.


    The Runes of Magic game launcher will download and install each update, one after another. The game launcher will close and restart itself automatically between each update.

    Don't be surprised or afraid if this happens, it's not a bug, it's completely normal and you will be able to follow the update progression in the lower right corner of the Runes of Magic launcher, which displays the current game version numbers (x.x.x.xxxx.en), which will change after each restart of the game client during the patching process.


    Once you have reached the latest game version, the launcher Start button will turn from grey to RED, indicating that you now have the latest version of the game.

    You are now free to jump into Taborea, but first we recommend that you configure your game launcher in order to access to the right servers according to your region.


    Once you have selected your server (language/type), you will be requested to choose a secondary password.

    It's important that you don't forget your secondary password. Keep a reminder for yourself if you are concerned about this. Explanations about the secondary password are in the post below.

    Login and passwords


    Your Runes of Magic password can be changed on the homepage(EU/US).


    The very first time you connect to a server, you will be asked to choose a secondary password. This password is linked to your account AND the server, so if you wish to play on several different servers, you will need a separate secondary password for each of them.

    To maximise security you should use the virtual keyboard to enter your secondary password.

    The secondary password will also be used for character deletion, access to the item shop and to unlock protected in-game items.


    If you are having issues with Runes of Magic and are unable to solve them yourself, you should contact our customer support.

    You will need to register a separate customer support account.

    Explanations about the customer support can be found in section 9.

    Character creation


    So, you're ready to create your first Runes of Magic character?


    This is an easy step, even if it can take a while for some players to find their perfect avatar.


    You will have to select your race (human, elves or dwarfs) and your gender (male or female).


    You can customize your character in several ways, height, colour, size of the different body parts, hair.


    You also need to select a class, which will define your role in the game.


    There are 10 different classes to choose from:


    • Druid


      Accessible only to the elves.

    • Champion


      Accessible only to dwarfs.

    • Knight


      Accessible only to humans.

    • Mage


      Accessible to all races.

    • Priest


      Accessible only to humans.

    • Rogue


      Accessible to all races.

    • Scout


      Accessible to all races.

    • Warden


      Accessible only to the elves.

    • Warlock


      Accessible only do dwarfs.

    • Warrior


      Accessible to all races.


    Once you've made the final adjustments to your characters appearance, all you need to do is choose a name and then enter the world for your first steps in the world of Taborea.

    Video and Audio settings


    There are two methods of changing your video and audio settings.


    > Via the game launching screen, by clicking on "Configuration"

    > Inside Runes of Magic by hitting the "escape" key and selecting "Video and Audio settings"


    Video settings:

    There are several ways to adjust your video settings to increase performance or improve graphics.


    · Screen Resolution

    Adjusting your screen resolution will affect the graphics quality of Runes of Magic, changing the number of pixels displayed on the screen. The higher your screen resolution, the sharper and better your graphics will be.



    · Full Screen or Windowed mode


    · UI Scale

    Using the "UI Scale"; will allow you to change the size of your in-game interface. The icons, action bars and health bars will be enlarged or made smaller, depending on how you adjust it.


    · Shadows, character and World detail

    There are over ten different options allowing you to adjust the amount of detail, view distance, shadows, lighting and overall graphics quality of Runes of Magic.

    Lowering these settings may speed up your computer performance, while increasing these settings may decrease your performance but will improve the visuals.


    Generally speaking, for less powerful computers it's good to start with the lowest settings and upgrade them until you find the good compromise between the graphics and the playability.


    Also, in order to reduce the frequency of crashes, it's recommended not to ever put your view distance to the maximum.


    Audio settings:


    You can adjust various different aspects of your audio, such as the volume of the game, music, ambience, sound effects, interface effects and even the loop frequency.

    Runes of Magic's soundtrack is one of the most-loved parts of the game, and we hope you enjoy the music as much as we do.

    Technical Issues


    Having technical problems? Visit our technical support forum to try and find an answer to your question.


    We have a range of different guides and frequently asked questions which address numerous issues in our Technical Support community forum.


    If you cannot find a suitable answer to a question, create a 'New Thread' and try to provide a detailed description of the problem that you're having in the Technical Support section.


    Unable to login to your server? This could be due to server maintenance or in some circumstances, unplanned downtime.


    Regular news about server maintenance, including estimated downtimes and information about any other changes to the server status can be found on our maintenance news forum.

    Customer Support


    Unable to find the answers to an issue on the forums? It may become necessary to contact customer support.


    Technical issues (server down, connection issues, crashes, error messages, installation or patching) can usually be resolved on our Technical Support forum.


    For all other issues, especially those related to your account and payments, we recommend contacting the support. You will need to create a separate support account on our customer support page (EN/US), and once logged in, click on "Contact support" to submit a ticket.


    Please note, and it's very important, you will have to use the same email address for your customer support account and for your game account.